Principle

We place the highest priority on compliance with laws and regulations,


managing related obligations systematically across all business operations.
Fair Trade Compliance and Ethics Business Ethics Consulting Center
Principle

CEO’s Declaration on Fair Trade

대표이사 최수연
NAVER is built on a foundation of principles for fair and transparent operations. Our Declaration of Fair Trade embodies this commitment and sets the direction for our sustainable management.
Choi Soo-yeon, CEO
ceo sign
CEO’s Declaration on Fair Trade새창 열림
CEO’s Declaration on Fair Trade새창 열림

Fair Trade Compliance Program

The Fair Trade Compliance Program (CP) is an internal compliance system designed to ensure voluntary adherence to fair trade laws and regulations.

NAVER proactively responds to legal, regulatory, and market expectations, prioritizing the trust of users and society.

To comply with the Fair Trade Act of Korea and other relevant laws and regulations, we operate a systematic compliance system based on 8 key components of the CP.
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8 Key Components
  • 1
    CP Standards and Procedures
    NAVER establishes clear standards and systematic procedures to ensure fair-trade compliance and applies them company-wide to proactively prevent legal violations
  • 2
    Commitment and Support of the CEO
    Top management is committed to the core values of the CP and provides full support. The top management actively communicates to foster a culture of compliance across the organization
  • 3
    Compliance Manager Appointment
    A Board-appointed Compliance Officer oversees the CP and all departments manage risk
  • 4
    Compliance Manual
    NAVER’s Fair Trade Compliance Manual is accessible to all employees and provides practical, hands-on guidance to support compliance with laws and regulations in daily operations
  • 5
    Education and Training
    NAVER delivers regular, company-wide fair-trade training tailored by department and role to maximize effectiveness
  • 6
    Internal Monitoring System
    NAVER’s internal monitoring system proactively identifies and prevents potential violations and enhances transparency through anonymous reporting channels and review processes
  • 7
    Disciplinary Measures
    NAVER applies clear and consistent disciplinary measures for fair-trade violations and fosters a culture of accountability to prevent recurrence
  • 8
    Effectiveness Evaluation
    NAVER regularly evaluates the CP and promptly implements improvements, strengthening effectiveness through data-driven analysis

Operational Overview

Operational Structure

CEO

정책 • RM

자율준수 관리자
공정거래 자율준수 프로그램(CP) 운영 총괄
CP 활동 경영진 및 이사회 보고
이사회를 통해 선임되며, 준법지원 겸직
자율준수 전담부서
공정거래 자율준수 프로그램 실무 운영 전담
자율준수관리자를 보좌하며 지시 이행
사내 공정거래 인식 제고, 문화 확산
현업부서
CP 기준에 맞는 사업 운영
공정거래 관련 목표 점검, 달성 및 보고

CEO

Policy • RM

Compliance Officer
Oversees the Fair Trade Compliance Program (CP)
Reports CP activities to management and the Board of Directors
Appointed by the Board and also serves as Compliance Support Officer
Dedicated Compliance Department
Manages daily CP operations
Supports the Compliance Officer and executes directives
Promotes awareness and fosters a culture of fair competition
Business Departments
Conduct operations in line with CP standards
Monitor progress, achieve targets, and report on fair competition goals
네이버 공정거래 자율준수 조직도
CEO → 정책/RM → 자율준수관리자와 자율준수 전담부서로 구성된 공정거래 자율준수 조직도. 자율준수관리자는 CP 운영 총괄 및 이사회 보고 역할을 하며, 전담부서는 실무 운영을 담당. 하위에 현업부서가 연결됨.
Operational performance
December 2025
  • Reported 2025 CP operations to the Risk Management Committee and publicly disclosed program status
  • Received an AA rating in the annual CP evaluation
September 2025
  • Reported
March 2025
  • Reported
February 2025
  • Reported
December 2024
  • Reported 2024 CP operations to the Risk Management Committee and publicly disclosed program status
  • Received an AA rating in the annual CP evaluation
October 2024
  • Achieved “Excellent” rating in the Fair Trade Agreement Evaluation(7th consecutive year) and in the Shared Growth Index (8th consecutive year)
  • Officially established the CP & CMS Task Force
March 2024
  • Renewed and maintained ISO 37301 certification for the compliance management system
December 2023
  • Reported CP improvements and related matters to the Risk Management Committee
October 2023
  • Hosted a CEO-led declaration ceremony reaffirming commitment to fair trade compliance
March 2023
  • Obtained ISO 37301 certification for the compliance management system
February 2023
  • Reported CP enhancements and related matters to the Risk Management Committee
April 2022
  • Appointed a Compliance Officer through the Risk Management Committee
  • Reported and secured approval for new Fair Trade CP regulations from the Risk Management Committee
January 2021
  • Appointed a Compliance Support Officer by resolution of the Board of Directors
CP Operational Policy
Fair Trade CP Regulations새창 열림
Fair Trade CP Regulations새창 열림
Fair Trade Compliance Manual새창 열림