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and our employees through the NAVER platform.
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Business & Human Rights

NAVER is committed to respecting and protecting the human rights of all stakeholders including rights-holders. NAVER's Human Rights Policy is aligned with the Universal Declaration of Human Rights and the UN Guiding Principles on Business and Human Rights(UNGPs).
Choi Soo-yeon, CEO
ceo sign
CEO’s Human Rights Management Statement새창 열림
CEO’s Human Rights Management Statement새창 열림
Human Rights Management Policy새창 열림
Human Rights Management Policy새창 열림

Risk management process

To systematically and regularly manage human rights risks, we have developed and operate our own due diligence framework to practice sustainable human rights management.
  • 사전조사 아이콘
    Preliminary
    Research
    1. Identify key risk areas
    2. Prepare specific checklists
    3. Review internal reports
    4. Monitor external channels
  • 리스크평가 아이콘
    Risk Assessment
    1. Conduct Human Rights Impact Assessments (HRIAs)
    2. Carry out third-party evaluations
    3. Undertake in-depth investigation
  • 리스크 조치 및 개선과제 도출 아이콘
    Risk Mitigation
    1. Develop corrective action plans for identified risks
  • 위험성 감소대책 수립 및 실행 아이콘
    Implementation
    1. Collaborate with relevant departments to carry out improvement measures
  • 개선과제의 효과성 평가 아이콘
    Tracking
    and Evaluation
    1. Assess the effectiveness of risk mitigation and improvement measures

Governance

이사회 네이버 인권경영 최고 관리책임 조직

ESG 위원회

리스크 관리 위원회

Human Rights 네이버 인권경영 총괄 Control Tower

인권경영 유관부서 사내외 인권 리스크 관리 및 개선을 위해 협업

  • 법무・컴플라이언스
  • 인사
  • 노무
  • 구매
  • 정보보호
  • 대외정책
  • 각 사업부
  • ESG

Board of Directors NAVER’s highest-level human rights management organization

ESG Committee

Risk Management Committee

Human Rights NAVER Human Rights Management Control Tower

Departments Related to Human Rights Management Collaborates for managing and improving internal and external human rights risks

  • Legal Affairs, Compliance
  • Human Resources
  • Labor Relations
  • Procurement
  • Information Security
  • Public Policy
  • Business Units
  • ESG
네이버 인권경영 조직도
이사회 산하에 ESG위원회와 리스크관리위원회가 있으며, 인권경영 총괄 타워와 유관부서들이 연계된 구조.
Established in 2022, NAVER's Human Rights department manages policies, conducts due diligence, and strengthens grievance mechanisms to prevent human rights risks.

Grievance Mechanism

External Channels
Business Ethics
Consulting Center

Human Rights
Communication
Channels

Internal Channels
kNock
With U
Human Rights Hotline
NVO(NAVER Valuable Opinion)
Grievance Counseling
NAVER operates accessible grievance mechanisms for stakeholders to raise human rights concerns, aligned with the UNGPs.

These mechanisms are designed to meet the eight Effectiveness Criteria* for non-judicial grievance mechanisms.

*8 Effectiveness Criteria: Legitimacy / Accessibility / Predictability / Equitability Transparency / Rights-Compatibility / A Source of Continuous Learning / Based on Engagement and Dialogue